Shipping policy
Shipping Policy
At KENBEO, we are committed to processing and delivering your orders as quickly and efficiently as possible.
🕒 Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays).
🚚 Shipping Time
Delivery times vary depending on your location:
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United States: 3 to 7 business days
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International: 7 to 15 business days
Please note that these are estimated delivery times and may vary due to carrier delays or unforeseen circumstances.
💰 Shipping Fees
Shipping costs are calculated at checkout based on your location and the weight of your order.
👉 Free shipping may be available on orders over a certain amount (to be customized based on your strategy).
📍 Order Tracking
Once your order has been shipped, you will receive a tracking number via email to monitor your package in real time.
⚠️ Delays and Issues
KENBEO is not responsible for delays caused by:
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the shipping carrier
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weather conditions
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incorrect or incomplete shipping addresses provided by the customer
Please ensure all shipping information is accurate before placing your order.
❌ Incorrect Address
If an order is returned due to an incorrect address, the customer will be responsible for any reshipping fees.
📦 Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at:
support@kenbeo.com
We will do our best to resolve the issue as quickly as possible.
Thank you for choosing KENBEO