Shipping policy

Shipping Policy

At KENBEO, we are committed to processing and delivering your orders as quickly and efficiently as possible.

🕒 Processing Time

All orders are processed within 1 to 3 business days (excluding weekends and holidays).

🚚 Shipping Time

Delivery times vary depending on your location:

  • United States: 3 to 7 business days

  • International: 7 to 15 business days

Please note that these are estimated delivery times and may vary due to carrier delays or unforeseen circumstances.

💰 Shipping Fees

Shipping costs are calculated at checkout based on your location and the weight of your order.

👉 Free shipping may be available on orders over a certain amount (to be customized based on your strategy).

📍 Order Tracking

Once your order has been shipped, you will receive a tracking number via email to monitor your package in real time.

⚠️ Delays and Issues

KENBEO is not responsible for delays caused by:

  • the shipping carrier

  • weather conditions

  • incorrect or incomplete shipping addresses provided by the customer

Please ensure all shipping information is accurate before placing your order.

❌ Incorrect Address

If an order is returned due to an incorrect address, the customer will be responsible for any reshipping fees.

📦 Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at:
support@kenbeo.com 

We will do our best to resolve the issue as quickly as possible.


Thank you for choosing KENBEO